The First Fidelity's new IVR system was created to allow customers to get information without having to speak with a clerk. Its faster and you get perks just for using it. Everyday you use the system your account is credited 10 loyalty points.
To use the system you must create a numeric only payout password, for example, 4321 or 2244.
The password must be only 4 digits. To select a password you can either call customer service or, log into your account click the "Settings" tab in the Account information area and enter your new password.
When that is done you're ready to use the IVR system.
Just call: 800-968-9243 (youwager) or 888-492-4377 (betpop) and select option 7.
Only 10 loyalty points are given a day if you call more than once the limit is still 10.
*Set your password in the settings tab on the web or by calling Customer Service.
Those found abusing the loyalty point promo will be removed from the IVR system.
For now, Allow up to 72 hours for your points to get credited to your account (we are working on an automated system).
If you find a problem with the system please report it to customer service.